If you are unsatisfied with any future plans that have been implemented by your family or carers:
- Discuss your concerns with the decision maker directly
- If this fails you may want to attempt mediation
Mediation:
You can apply to undergo mediation through a Dispute Resolution Centre. To complete an application for mediation Click here for the online form
You can also contact your nearest dispute resolution centre to discuss other options available to you:
Far North Queensland Dispute Resolution Centre (Cairns)
Monday-Friday 9.00am – 4.30pm
Level 1, State Government Office Building, 10-12 McLeod Street, Cairns Qld 4870
Email: drc.fnq@justice.qld.gov.au
Phone: (07) 4037 2600 or 1800 671 680 (toll free outside Cairns)
Fax: (07) 4037 2607
North Queensland Dispute Resolution (Thuringowa)
Monday – Friday 9.00qm-4.30pm
8 Blackhawk Boulevard, Thuringowa Central, Qld 4817
Email: drc.nq@justice.qld.gov.au
Phone: (07) 4417 8141 or 1800 809 605 (toll free outside Townsville)
Fax: (07) 4417 8137
Mackay-Whitsundays Dispute Resolution Centre (Mackay)
Monday – Friday 9.00am – 4.30pm
Old Court House, 12 Brisbane Street, Mackay, Qld 4740
Email: drc.mkywhit@justice.qld.gov.au
Phone: (07) 4889 8402 or 1800 501 576 (toll free outside Mackay)
Fax: (07) 4889 8404
Central Queensland Dispute Resolution Centre (Rockhampton)
Monday – Friday 9.00am – 4.30pm
Courts Precinct, 46 East Street, Rockhampton, Qld 4700
Email: drc.central@justice.qld.gov.au
Phone: (07) 4887 1760 or 1800 817 927 (toll free outside Rockhampton)
Fax: (07) 4887 1760
Wide Bay Dispute Resolution (Pialba)
Monday – Friday 9.00am – 4.30pm
Level 1, Brendan Hansen Building, 50-54 Main Street, Pialba, Qld 4655
Email: drc.wb@justice.qld.gov.au
Phone: (07) 4120 6708 or 1800 681 109 (toll free outside Hervey Bay)
Fax: (07) 4120 6714
South Queensland Dispute Resolution Centre (Brisbane)
Monday – Friday 9.00am – 4.30pm
Level 1, 363 George Street, Brisbane, Qld 4001
Email: drc.sq@justice.qld.gov.au
Phone: (07) 3738 7000 or 1800 017 288 (toll free outside Brisbane)
Fax: (07) 3738 7028
ADA Law is a community legal service which supports adults who may have impaired decision making capacity to resolve guardianship and administration issues that may be related to:
- Their QCAT Administration and/or Guardianship orders that are not working, with support to arrange a QCAT hearing
- Supporting vulnerable people through QCAT tribunal hearings and applications
ADA Law can also provide information if you:
- Have concerns about your Enduring Power of Attorney (EPOA)
- Have people questioning your decision making capacity
- Have a QCAT hearing coming up and would like support
Phone: 1800 232 529
Email: info@adalaw.com.au
The Office of the Public Guardian (OPG) advocates for adults’ rights, access to services, independence and choices as part of a supported decision-making model. The OPG can also:
- Investigate allegations of abuse, neglect or exploitation
- Advocate and mediate for you if you have impaired decision-making capacity
Phone: 1300 653 187
Fax: (07) 3738 9496
Email: publicguardian@publicguardian.qld.gov.au
SMS: 0418 740 186