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Complaints about State Government Agencies & Local Councils

See the below referral guide for who to contact for help about your type of issue
Complaint About Contact for Complaints Telephone Website
Provision of medical treatment in public health facilities Office of the Health Ombudsman 133 646 www.oho.qld.gov.au/ 
Discrimination, sexual harassment, victimisation and vilification Queensland Human Rights Commission 1300 130 670 https://www.qhrc.qld.gov.au/
Decisions of Ministers and Queensland government agencies on access to and amendment of information under the Right to Information Act 2009 and the Information Privacy Act 2009

 

Breach of the ‘privacy principles’ that govern how Queensland government agencies collect, store, use and disclose personal information

 Office of the Information Commissioner 3234 7373 www.oic.qld.gov.au/ 
Disability discrimination Australian Human Rights Commission 1300 369 711 https://humanrights.gov.au/
Housing department decisions Housing Appeals and Review Unit https://www.chde.qld.gov.au/
Operational actions of the Queensland Police Service Queensland Police Service

 

Crime and Corruption Commission

 131 444

 

1800 061 611

 https://www.police.qld.gov.au/

 

www.ccc.qld.gov.au/ 
Police Misconduct Crime and Corruption Commission 1800 061 611 www.ccc.qld.gov.au/
Corruption by state and local public officers, including members of Parliament Crime and Corruption Commission 1800 061 611 www.ccc.qld.gov.au/ 
Disability Service Providers Department of Communities, Disability Services and Seniors 1800 177 120 https://www.communities.qld.gov.au/department-communities-disability-services-seniors
Public Trustee Queensland Public Trustee Queensland 1800 014 536 https://www.pt.qld.gov.au/
Office of the Public Guardian Office of the Public Guardian 1300 653 187 www.publicguardian.qld.gov.au/
Rights of children and young people in care Office of the Public Guardian 1800 661 553 www.publicguardian.qld.gov.au
Water supplied by Queensland Urban Utilities, Unity Water, Redland City Council, Logan City Council or Gold Coast City Council to a residence Energy and Water Ombudsman 1800 662 837 https://www.ewoq.com.au/
Workers Compensation WorkCover Queensland 1300 362 128 www.worksafe.qld.gov.au/
Discalimer: Every effort is made to ensure that the information provided in this guide is correct. ADA Australia and Legal Aid Queensland accept no responsibility for any liability that may arise from the use of the information provided in this guide.