| See the below referral guide for who to contact for help about your type of issue | |||
| Complaint About | Contact for Complaints | Telephone | Website |
| Advertising on commercial television, radio and pay TV | Advertising Standards Bureau | (02) 6173 1500 | www.adstandards.com.au/ |
| Aged Care Service Provider | Aged Care Complaints Commissioner | 1800 550 552 | www.agedcarecomplaints.gov.au/ |
| Apprenticeships and traineeships, TAFE and universities | Training Ombudsman | 1800 773 048 | www.qld.gov.au |
| Australian Taxation Office | Inspector General of Taxation | 1300 448 829 | www.igt.gov.au/ |
| Bank, credit union or financial services provider | Financial Ombudsman
Credit and Investments Ombudsman |
1800 367 287
1300 138 422 |
www.fos.org.au/
|
| Bankruptcy, insolvency, liquidation | Australian Financial Security Authority | 1300 364 785 | www.afsa.gov.au/ |
| Builder, licenced tradesperson or building certifier | Queensland Building and Construction Commission | 139 333 | www.qbcc.qld.gov.au/ |
| Commonwealth Government Department or Agency | Commonwealth Ombudsman | 1300 362 072 | www.ombudsman.gov.au/ |
| Content on radio or television station | Australian Communications and Media Authority | 1300 850 115 | www.amca.gov.au/ |
| Centrelink | Centrelink | 1800 132 468 | www.humanservices.gov.au/ |
| Disability services and service providers | The Department of Communities, Child Safety and Disability Services | 1800 080 464 | www.communities.qld.gov.au/ |
| Domestic family violence and sexual assault | 1800Respect | 1800 737 732 | www.1800respect.org.au |
| Electricity provider including Energex and Ergon Energy | Energy and Water Ombudsman Queensland | 1800 662 837 | www.ewoq.com.au/ |
| Health Practitioners | Australian Health Practitioner Registration Agency | 1300 419 495 | www.ahpra.gov.au/ |
| Insurance | Financial Ombudsman Service | 1800 367 287 | www.fos.org.au/ |
| National Relay Service | National Relay Service | 1800 00 464 | wwww.relayservice.gov.au/ |
| NDIA funded services | National Disability Insurance Agency | 1800 800 110 | www.australia.gov.au/ |
| Non-state schools (independent and catholic schools) | Non-State Schools Accreditation Board | (07) 3513 6773 | www.nssab.qld.edu.au/ |
| Payment of wages, awards, dismissal and workplace disputes | Fair Work Ombudsman | 131 394 | www.fairwork.gov.au/ |
| Private education provider with overseas students | Overseas Student Ombudsman | 1300 362 072 | www.ombudsman.gov.au/ |
| Private health insurance | Private Health Insurance Ombudsman | 1300 362 072 | www.ombudsman.gov.au/ |
| Private health services | Office of the Health Ombudsman | 133 646 | www.oho.qld.gov.au/ |
| Private tenancy issue (including rental bonds) | Residential Tenancy Authority | 1300 366 311 | www.rta.qld.gov.au/ |
| Private training organisations and colleges | Australian Skills Quality Authority | 1300 701 801 | www.asqa.gov.au/ |
| Product or service brought or rented from a business | Office of Fair Trading | 131 394 | www.qld.gov.au/law/fair-trading |
| Scams | Australian Competition and Consumer Commission | 1300 302 502 | www.accc.gov.au/ |
| Solicitor, barrister or legal firm | Legal Services Commission | 1300 655 754 | www.lsc.qld.gov.au/ |
| Superannuation | Superannuation Complaints Tribunal | 1300 884 114 | www.sct.gov.au/ |
| Superannuation contribution not paid by employer | Australian Taxation Office | 131 020 | www.ato.gov.au/ |
| Telephone or internet | Telecommunication Industry Ombudsman | 1800 062 058 | www.tio.com.au/ |
| Tenancy advice and advocacy | Queensland State-wide Tenant Advice Referral Service | 1300 744 263 | www.qstars.org.au/ |
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