Help – Decision Making

Picture of glasses sitting on papers on a table

The Office of Public Guardian (OPG)

Protects the rights, interest and wellbeing of adults with impaired decision-making capacity. The OPG can investigate allegations of harm against people with impaired capacity.

Telephone: 1300 653 187

Queensland Advocacy Incorporated (QAI) is an independent, community-based systems and legal advocacy organisation for people with disability in Queensland, Australia. They can provide advocacy for people who have a mental illness, disability, cognitive impairment, acquired brain injury or profound physical disability that require assistance in guardianship and administration.

Phone: (07) 3844 4200 or 1800 130 582

Caxton Legal Service can provide free general legal advice, assist you to understand your options and provide a written copy of the advice. Their sessions run on Monday, Tuesday and Thursday evenings.

Phone: (07) 3214 6333

LawRight provides free legal advice and assistance. Assistance provided may include

  • Legal advice, including advice about appealing a QCAT decision
  • Help in drafting documents, including QCAT application forms and correspondence
  • Advice about other options for dispute resolution
  • Information about QCAT’s processes

Application forms can be found here

Cairns Community Legal Centre (CCLC) can support people in the community experiencing disadvantage. Information can be found here, or phone: (07) 4031 7688 or 1800 062 608

The Advocacy and Support Centre (TASC) can help you if you have a disability or mental illness.

To find your local office:

Aged and Disability Advocacy Australia (ADA Australia) support adults who may have impaired decision making capacity to resolve guardianship and administration issues that may be related to:

  • Their QCAT Administration and/or Guardianship orders that are not working, with support to arrange a QCAT hearing
  • Supporting vulnerable people through QCAT tribunal hearings and applications

ADA Australia can also provide information if you:

  • Have concerns about your Enduring Power of Attorney (EPOA)
  • Have people questioning your decision making capacity
  • Have a QCAT hearing coming up and would like support

Phone: 1800 818 338 or (07) 3637 6000

Legalpedia is an online database operated by LawRight. It contains fact sheets, information and links to advocacy groups.


Easy English Booklet – Getting Legal Help

Legal Aid Queensland have an Easy English booklet to help people understand how to, step by step, get help for thier legal issues.

To view the guide click here

To order the booklet online click here

Phone: 1300 65 11 88