Help – Criminal

picture of the shadow of aman walking outside a courthouse

Legal Aid Queensland can assist with criminal charges, Mental Health court matters, Court of Appeal matters, Children’s court matters, and traffic and driving offences

Phone: 1300 651 188


Office locations: click here
If you are eligible, you may apply for legal aid after getting advice. For more information on eligibility, click here

Queensland Advocacy Incorporated (QAI) – If you have a disability that has connected you to the criminal justice system and there is no other more suitable service to assist you, Queensland Advocacy Incorporated (QAI) has a Justice Support Program to help you to get legal advice or representation, try to resolve an issue and help you to comply with court orders. The advocate appointed by QAI can help find legal and community services to support you, and stay in the community and help stop any further instances with the criminal justice system.

Phone: (07) 3844 4200 or 1300 130 582

Prisoners Legal Service (PLS) offers free legal advice, information, assistance and referrals to Queensland prisoners. PLS can assist you if you are in prison and require assistance in parole application, prison matters or financial counselling. They cannot provide advice or presentation to you about any criminal charges.


Phone: (07) 3846 5074 or

Use prisoner telephone advice service (available Tuesday, Wednesday, Thursday from 9am to 1pm). Call PLS using the Arunta Prisoner Telephone System (PTS)

  1. Enter your Inmate ID number
  2. Enter your four digit PIN
  3. Enter *#05

Family and friends of prisoners seeking information about prison law matters can call this advice line on 3846 5290. Please note this number will only be answered on Mondays between 6:30pm and 7:30pm.

Aboriginal & Torres Strait Islander Legal Services (ATSILS) provide culturally competent legal services to Aboriginal and Torres Strait Islander people across Queensland. They can assist you with representation and advice in criminal matters.

Phone: 1800 012 255

Legalpedia is an online database operated by LawRight. It contains fact sheets, information and links to advocacy groups.


Easy English Booklet – Getting Legal Help

Legal Aid Queensland have an Easy English booklet to help people understand how to, step by step, get help for thier legal issues.

To view the guide click here

To order the booklet online click here

Phone: 1300 65 11 88