Complaints – Child Protection

Picture of the shadow of a family walking in front of a wall

You can lodge a complaint with the Child Safety Services if you are not satisfied with the terms of the child protection order

  • Your first step is to directly contact the officer on your case
  • You may then lodge a formal complaint to the department

Complaints can be made a few ways:

In person: 111 George Street
Brisbane Qld 4000

In writing: GPO Box 806
Brisbane Qld 4001

or Fax: (07) 3405 6428

or email:
By phone: 13 QGOV (13 74 68)


Still not happy?

If you are not satisfied with the outcome of your complaint you can make an application to Queensland Civil and Administration Tribunal (QCAT) for a review of the decision

In person: Level 9, Bank of Queensland Building
259 Queen Street, Brisbane QLD 4000

or at any Magistrates Court outside of the Brisbane CBD.

In writing: GPO Box 1639,
Brisbane 4001

or Fax: (07) 3221 9156
or Email: