You can lodge a complaint with the Child Safety Services if you are not satisfied with the terms of the child protection order
- Your first step is to directly contact the officer on your case
- You may then lodge a formal complaint to the department
Complaints can be made a few ways:
In person: 111 George Street
Brisbane Qld 4000
Postal Address: Locked Bag 3405
Brisbane Qld 4001
Fax: (07) 3405 6428
By phone: 13 QGOV (13 74 68) or 1800 811 810
TTY: (07) 3012 8655
Still not happy?
If you are not satisfied with the outcome of your complaint you can make an application to Queensland Civil and Administration Tribunal (QCAT) for a review of the decision
In person: Level 11, Bank of Queensland Building
259 Queen Street, Brisbane QLD 4000
or at any Magistrates Court outside of the Brisbane CBD.
In writing: GPO Box 1639,
Phone: 1300 753 228 between 8.30am and 3.00pm Monday to Friday.
For enquiries: https://www.qcat.qld.gov.au/about-qcat/contact-us/QCATEnquiries