If you are in immediate danger, Phone: 000 for assistance
If there is no immediate emergency and the crime is not happening now, or the incident is not life threatening, or there is little likelihood of the suspected offenders still being in the area.
Phone: Policelink on 131 444 for non-urgent assistance 24 hrs/7 days. Professionally trained QPS Client Service Officers will respond to your call from the purpose built Policelink Contact Centre in south-east Queensland.
The Government can support you if you're in, have left, or are preparing to leave a situation where you're affected by family and domestic violence.
They provide payments, social work counselling and third party referrals. They can check if you're eligible for payments and services which may include:
They may be able to help if:
The Government take Domestic violence very seriously and have many resources available. Click here to see Government Resources for Help
Social workers offer counselling, support and information. Social workers can also direct you to other support and services to assist you. Click here to view their support services.
1800RESPECT Is a national sexual assault, and domestic family violence counselling service. Counsellors can provide information and referrals to support services.
Phone: 1800 737 732
Website: www.1800respect.org.au (This website has a safety feature, where is has an automatic close option in the top right hand side of each page so you can quickly exit out of the website if someone is coming. It will then automatically pop up the BOM weather website).
DV Connect Provides counselling and support to parties in domestic violence.
Queensland Domestic Violence Link (QDVL) Is an online service which provides links to all the available support services in your area.
Sexual Assault Helpline Provides counselling and advice to victims of sexual assault.
Phone: 1800 010 120
Womensline This helpline provides counselling, advice, transport and emergency accommodation to women who are victims of domestic violence.
Phone: 1800 811 811
Relationships Australia offer a comprehensive range of counselling and group support services for people affected by domestic and family violence and for those who use power and control within their families. The programs are designed for people experiencing family violence – they support victims in achieving an acceptable level of safety, whether that be whilst remaining in the current relationship or leaving. They also support people who use power and control to change their behaviours. The programs offered include:
Phone: 1300 364 277 (to arrange a face-to-face interview with a family violence prevention worker, or they will refer you to the most suitable service.)
Victim Assist Qld If you have suffered a physical or psychological injury as a result of an act of violence you may be entitled to counselling or some type of financial payment from part of the Victim Assist Qld Department of Justice and Attorney-General Qld.
Phone: 1300 546 587
Mensline Australia is the national telephone and online support, information and referral service for men with family and relationship concerns. The service is available anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.
Phone: 1300 789 978 (phoneline operates 24 hours a day)
Mensline DV Connect a helpline for men who are either perpetrators or victims of domestic violence.
Phone: 1800 600 636 (9am - midnight / 7 days)
WWILD offers support for people with intellectual or learning disabilities who are at risk, or have experienced sexual abuse, or have been victims of crime or exploitation.
Phone: (07) 3262 9877
You may need legal advice if:
The following organisations may be able to give legal advice:
Legal Aid Queensland may provide legal advice and help on family and domestic violence.
Phone: 1300 65 11 88
Direct Information Page: Domestic Violence Information from Legal Aid
Womens Legal Service give free legal advice to women on areas of law including domestic violence and family law.
Phone: 1800 957 957
Community Legal Centers give legal advice on a range of topics. They have offices all around Qld. Contact them to find out if they can help with your matter.
Phone: (07) 3392 0092
Cairns Community Legal centre (CCLC) - Offer a Domestic and Family Violence Duty Lawyer Service in partnership with North Queensland Womens Legal Service.
The CCLC and NQWLS are available at the Magistrates Court in Cairns each Thursday, to provide legal advice and representation to parties in DV matters. The NQWLS is available to women, and the CCLC is available to all men, both aggrieved and respondents. The CCLC is also in some cases available to women, for example where both parties to a DV matter are women.
To access the Domestic & Family Violence Duty Lawyer Service each Thursday at the Magistrates Court in Cairns, simply approach the relevant organisation on the day. No appointment is necessary. The Cairns Community Legal Centre also provides legal advice in relation to other matters as usual through its office. Legal advice is provided by appointment.
Where necessary, by reason of distance or otherwise, telephone advice may also be provided.
Phone: (07) 4031 7688 or 1800 062 608
Queensland Indigenous Family Violence Legal Service - Deliver culturally appropriate free legal services, counselling, welfare, support, advocacy and community education relating to legal / court representation, domestic and family violence, family law, sexual assault
Phone: 1800 887 700
Qld Indigenous Family Violence Legal Service (QIFVLS)
Provides free legal advice, support and representation on matters of domestic violence, sexual assault, and minor civil law matters.
Phone: 1800 887 700
Queensland Law Society
Can refer you to a specialist private lawyer for representation.
Phone: 1300 367 757
To complain about the conduct of a lawyer, you can contact the Legal Services Commission. To make the complaint, follow the instructions included on the website to download the form and email the completed form to:
If you wish to complain about a member of the Queensland Police Service, you can lodge a form online with the Crime and Corruption Commission. https://secure.ccc.qld.gov.au/corruption/online-complaint-form/wizard_form
Alternatively, you can down the complaint form found at http://www.ccc.qld.gov.au/corruption/report-corruption and email it to firstname.lastname@example.org
Legal Aid Queensland have an Easy English booklet to help people understand how to, step by step, get help for thier legal issues.
Phone: 1300 65 11 88